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SHIPPING

USA/UK: DHL/FedEx/Other Premium Courier - Tracked Shipping (5 to 8 days)

Australia/Canada: DHL/FedEx/Other Premium Courier - Tracked Shipping (7 to 9 days)

Germany/France: DHL/FedEx/Other Premium Courier - Tracked Shipping (6 to 10 days)

Rest Of The World: 10 - 21 days with full tracking via USPS (FREE)

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.

REFUNDS

We offer a 100% money-back guarantee if you are not 100% satisfied with your order. Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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WISE PETS info@wpetss.com ‏+1 919 346 4538